Privacy Policy

This Privacy Policy explains how Atlas Tool Shop collects, uses, and protects information when you visit the website, create an account, purchase or download a product, submit a support request, post a review, or otherwise use our services.

Information We May Collect

• Account information: such as your name, email address, username, and account settings.
• Order information: such as products purchased, order history, transaction status, download records, and information needed to provide purchased products.
• Support and communications: information you provide in support tickets, contact messages, reviews, forum posts, or other communications.
• Technical information: such as IP address, browser type, device information, access logs, and information used for security, fraud prevention, and website operation.
• Cookies and similar technologies: information used to maintain sessions, remember preferences, operate shopping features, improve the website, and understand site usage.

Payment Information

Payments may be processed by third-party payment providers. Atlas Tool Shop may receive transaction details needed to confirm and manage an order, but payment providers may collect and process payment credentials under their own privacy policies and security practices.

How We Use Information

• To create and manage customer accounts.
• To process orders and provide access to purchased downloads.
• To provide customer support and respond to requests.
• To operate, maintain, secure, and improve the website and its services.
• To prevent fraud, abuse, unauthorized access, and other security problems.
• To comply with applicable legal, accounting, and regulatory obligations.
• To send service-related communications and, where permitted, information about relevant products or updates.

Sharing of Information

We do not sell customer personal information. Information may be shared with service providers when reasonably necessary to operate the website, process payments, deliver email, host services, provide support infrastructure, prevent fraud, or meet legal obligations. These providers may process information according to their own applicable terms and privacy requirements.

Data Retention

Information may be retained for as long as reasonably necessary to maintain accounts, provide downloads and support, keep transaction and business records, resolve disputes, prevent abuse, and satisfy legal obligations.

Security

We use reasonable administrative and technical measures intended to protect information. No internet service or storage system can guarantee absolute security, so customers should also protect their passwords and account access.

Your Choices and Rights

Depending on where you live, applicable law may provide rights concerning access to, correction of, deletion of, or other control over personal information. Requests can be submitted through the Atlas Tool Shop support or contact system. We may need to verify a request before acting on it.

Third-Party Links

The website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and Atlas Tool Shop is not responsible for the privacy practices of unrelated third parties.

Changes to This Policy

We may update this Privacy Policy as our website, services, or legal requirements change. The current version will be posted on this website.

Contact

Questions or privacy requests can be submitted through the Atlas Tool Shop contact or support system.